Meet Brimby

Move over Siri, there’s a new virtual assistant in town.

Meet Brimby, Brimbank City Council’s new virtual assistant. Brimby is available 24/7 to answer a range of common questions about Council services.

Brimby can direct you to information on our website about topics such as rates, waste and recycling services, opening hours for different services and more.

If Brimby can’t find what you’re looking for, you’ll be directed to customer support officer. They will be able to help during business hours or via email.

If you have a question for Brimby, visit and look in the bottom right hand corner.


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Copyright © Brimbank City Council

Brimbank City Council acknowledges the Traditional Custodians of this land, the Wurundjeri People, and pays our respects to Elders past and present.